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Gatorade

Gatorade

www.gatorade.com
What is your customer experience with Gatorade?

Gatorade Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Gatorade has a 2.3 star rating from 16 customer reviews, with 33% likely to recommend; most consumers are dissatisfied and 69% of ratings are unfavorable.

Key Takeaways for Future Customers

  • Check recent Gatorade reviews for widespread reports about bottle caps and product quality before buying.
  • Expect mixed flavor consistency; consider buying mid-size bottles which users say are easier to open.
  • Contacting customer service or resolving a subscription or refund may be slow based on reported experiences.

Negative Feedback / Risk Areas

  • Frequent Gatorade customer complaints about lids that are impossible to open, causing injury.
  • Multiple reports of spoiled, moldy, or foreign material in bottles leading customers to request a refund.
  • Poor customer service responsiveness and issues with exchanges, refunds, and subscription support.

Positive Feedback

Customers praise the flavor and drinkability when products are fine, and value store location and website convenience.

View full overview ›

Media from reviews

Gatorade - Good flavor, bottles so hard to open that it ripped my hand open
Mold in gatoradeMold in gatorade - Image 2Black stuff in my Gatorade zero bottle. GrossBlack stuff in my Gatorade zero bottle. Gross - Image 2Black stuff in my Gatorade zero bottle. Gross - Image 3Tampered Gatorade- I was hospitialized from drinking Strawberry Gatorade & choked on...
View all media ›

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Show reviews that mention
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Rhoda Act

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Martin, Tennessee

18 pack of Gatorade zero flat

Updated by user Mar 02, 2026

Didn't get refund

Original review Feb 28, 2026

The lady hung up would like a good rebate i drink this every day 4636sidonia rd Sharon tennessee thank you

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Tracy H Scr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Prosper, Texas

Bottles are impossible to open!!

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AI Highlights
  • - I love Gatorade, but I can't open the bottles.
  • - I have to cut the lid with a serrated knife, which is dangerous.
  • - There are no easy-to-open lids.

I absolutely love Gatorade, but I cannot open the bottles at all. I end up having to use a serrated knife to cut the lid off, which is so dangerous!

Why don't they have the easy-to-open lids anymore? It's insane!!!

User's recommendation: Buy at own risk. The lids are impossible to open without a knife if you’re not very strong!

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Anonymous
map-marker Galion, Ohio

To give you a good comlimate

AI Highlights
  • - Lisa Geyer says she loves Gatorade and buys it about four times a week.
  • - She asks for coupons.

I was calling you to let you know that me then like grandchildren really likes Gatorade and I buy it about 4 times a week I love your product and I wanted to reach out and tell you so if you would could you please send me some coupons thank you Lisa Geyer

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Booba i

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Good flavor, bottles so hard to open that it ripped my hand open

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AI Highlights
  • - Bottles are hard to open and painful to use.
  • - It has caused cuts and pain to the hands.
  • - Reviewer asks Gatorade to fix bottle opening.
Gatorade - Good flavor, bottles so hard to open that it ripped my hand open

I love Gatorade, its one of my favorite sport drinks, but the bottles are INSANELY difficult to open. I drink a lot of Gatorade, but EVERY SINGLE TIME it physically hurts to open them, I have cuts all over the delicate skin on my hands.

It hurts a lot, and I cant open anything now. Please fix this Gatorade!

User's recommendation: Buy Gatorade at the risk of your own hands!

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Anonymous
map-marker Hamlin, West Virginia

Donation

AI Highlights
  • - West Hamlin Elementary seeks drink and food donations for its fifth-grade trip as costs rise and the school helps underprivileged students.

I have never talked with anyone. I am calling on behalf of West Hamlin Elementary.

We are looking for drink donations for our fifth grade trip.

Prices are skyrocketing so we are trying to get donations of food and drinks We have several underprivileged children that we as a school are helping pay for their trip. So any donations would be appreciated.

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Tracy L Nwi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Evansville, Indiana

Trouble opening containers. I love to drink Gatorade but I’m 50 and arthritis has become an issue to open your containers. Please please please make it easier to open or in will have to swap drinks.

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I can'topen the bottles on some mornings. Older people cannot open their favorite drinks due to the seal that Gatorade has instilled

Pros:
  • Great flavor
Cons:
  • Not easy to open

Preferred solution: Easy open containers

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Brad S Zms

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Luverne, Minnesota

Inquire about bulk purchase

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I received a quick email response, but it didn't address the question I was asking. I was asking about the bulk purchase of the premixed G Zero, but I was referred to bulk powder, which I don't want.

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Anonymous
map-marker Lexington, Mississippi

Buy the same flavor and it has a disgusting taste in some bottles but a normal delicious taste in others.

AI Highlights
  • - Original Lemon Lime flavor varies by bottle.
  • - Some bottles taste normal lemon lime; others lavender.
  • - Bottles may come from different facilities.

Every time I grab a bottle, and pay quite a bit, of the Original Lemon Lime it's Russian Roulette! Either I get the delicious flavor I've enjoyed for decades or I get a mouth shriveling up taste of Lavender.

I'm sure they're bottled in different facilities, maybe, but I can't find any difference on the bottles. It doesn't matter what store they're purchased at, it's the same dice roll. I'm either enjoying thirst quenching deliciousness or I'm gagging.

Please explain. Thanks

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Merlyn Zzr

Can't open small Gatorade zero bottles

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AI Highlights
  • - Store was out of the middle size orange; I bought small orange zero.
  • - I will return the bottles due to caps not opening after hot water and banging.

I usually by the 12 pkg middle size zero orange but the store was out of it. I purchased the case of small orange zero and am unable to open so I'm going to have to return the bottles.

I ran caps under hot water, banged the bottle cap on a kitchen counter and they won't open.

Never had problems with mid size zero. U need to change caps on small bottles.

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Anonymous

They sent me two $3.00 coupons for Gatorade products. I hope they considered making a more manageable cap on their small bottles of zero Gatorade

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AI Highlights
  • - Small bottles of Zero Gatorade were hard to open.
  • - Banged on the counter and ran caps under hot water.
  • - Only 2 of 12 bottles could be opened.

As I said make an easier bottle cap on their small bottles of zero Gatorade. The small bottles of zero were almost impossible to open.

Banged on the counter and ran caps under hot water. Out of 12 bottles were only able to open 2

User's recommendation: Purchased medium or larger bottles they are easier to open

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Merlyn Zzr

Can't open small Gatorade zero bottles

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Small zero bottles won't open. Tried hot water and banging on counter i have to return to store. No problem when I buy carton of mid size

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Tammy E Ilx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bottles

Updated by user Jul 04, 2025

The bottles couldn't be opened.

Original review Jun 19, 2025

I have a hard time finding zero sugar grape so I've been ordering it. My last order I got 12 oz bottles and can't open them.

User's recommendation: Buy from somewhere you can return.

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Anonymous
map-marker Brainerd, Minnesota

Idea for you to make

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I think you should make a flavor of the orange one and the blue one because I mixed them and its amazing I recommend you make it

User's recommendation: Make it yourself

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Elizabeth S See

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Conway, Arkansas

Mold in gatorade

Mold in gatorade
Mold in gatorade - Image 2

Mold was found in our drinks.

One bottle was half drank before realizing. Very disappointed as we were sick and bought these drinks to get more fluids in us.

Loss:
$15
Pros:
  • Taste good and helps keep hydrated
Cons:
  • Found mold

Preferred solution: Full refund

View full review
Anonymous
map-marker Palm Desert, California

Searching for a Gatorade product

AI Highlights
  • - Phone support was unknowledgeable and rude.
  • - No one could help with Gatorade Freezys or point me to a contact.

I called the number provided woman I got on the phone had no knowledge of anything. Very poor customer service.

I asked if there was anybody I can speak to because I was interested in purchasing some Gatorade zero the Freezys and she had no idea what I was talking about or couldnt send me or give me another number or didnt know who to send me to. She said there was no one else to speak to about it. Very poor customer service and I buy your products constantly and I was just looking to see if you had them in a freeze the Gatorade or the Gatorade zeros in the freezer I know they sell them somewhere.

Im just trying to find a place up here in Palm Desert, California, where I live who sells them or carries or deals with them. I want to freeze like almost similar like the popsicles, but I guess you call them freeze whatever and the woman was not knowledgeable at all very nasty on the phone and in a hurry to get me off the phone very poor customer service.

User's recommendation: Get better contact phone numbers for customer service for one and get better. Customer service people that know how to answer people‘s questions when they call because the one I got did not know nothing. It seemed like I was bothering her if you wanted to get rid of me off the telephone so if there’s a contact number for customer service where I can find a product to see if you carry it or I can purchase it that would be great.

View full review
2 comments
Guest

I’d say more like “poor consumer” on your part. Don’t waste people’s time unless you know the name of the product.

It doesn’t exist. And PepsiCo even warns NOT to freeze Gatorade as it affects the taste.

Guest

The only product that shows up online is Gatorade Zero Glacier Freeze 20 oz drink (also available in a 12-pack 12oz bottles) and a Glacier Freeze Powder.

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Anonymous
map-marker Riverside, California

Searching for a Gatorade product

Ive been asking for someone to call me back 760-333-****. My name is Thomas Ratka .

I want someone to call me please thank you. This is my second third attempt trying to get someone to call me back from customer service or a manager or a high the highest person thats up there.

I wanna talk to that person. Thank you.

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